John Michael Kohler Arts Center's policy on collecting information on the JMKAC website
When you order a product from the JMKAC Online Store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be stored temporarily on a secured server and used only as needed to process your transaction. We will retain your personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.
Online Memberships and Donations
When you purchase a JMKAC membership or make a donation to JMKAC online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and mailing addresses, telephone number, email address, and credit card information. Your credit card information will be stored temporarily on a secured server and used only as needed to process your transaction. We will retain your personally identifiable information for our records, in order to facilitate better customer service. To process payments for members who have selected automatic renewal, JMKAC will also retain payment information, in a secure manner, until such time that either the payment information expires (when we will contact you to update it), or the auto-renewal of the membership is canceled by you. In certain cases, you may be asked for additional information to complete your request, such as the names and birth dates of your children if obtaining a Family Membership.
You may use the JMKAC website without registering or submitting any personally identifiable information. Registration for users and members on jmkac.org enables you to maintain your contact information and preferences, sign up for exclusive online features, purchase tickets more quickly, and receive notifications about events that interest you. With registration, members can also log in to renew their membership. You will be asked to provide personally identifiable information that may include a user name and password, your name, and an email address. We store this information on a secure server so that you need not reenter it when you return to the website. You may review or change your account information on the My Account page at any time.
From time to time, JMKAC may invite you to participate in surveys posted on the JMKAC website or sent to you by email. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.
JMKAC will occasionally offer visitors the opportunity to participate in online contests or sweepstakes. If you choose to enter, you may need to provide your name and email address so that we may contact you in connection with the contest. We may also request that you provide us with certain other information, such as your zip code, state of residence, and grade in school.
Children Twelve and Under
JMKAC does not solicit personal information from children. Visitors twelve years of age and under should remember that they are required to obtain an adult's permission before submitting any personal information to this or any other website.
As a service, JMKAC offers visitors to the JMKAC website the opportunity to subscribe to one or more of our online newsletters, a service hosted by a contractor that has agreed to use the email address you provide only to send E-News to you. If you choose to subscribe, you will receive JMKAC E-News on the topics you choose. You may subscribe or unsubscribe at any time by following the instructions on the E-Newsletter.
If you email JMKAC, your message and email address may be saved and we may send you emails in order to respond to your message. Any material, business information, ideas, concepts, or other information sent to JMKAC by email will be treated as nonconfidential and nonproprietary. We will only use the information provided in your email and your email address to improve the JMKAC website, services, and products and to fulfill or respond to your requests for products, services, or information.
JMKAC uses third-party service providers to give you easy ways to share our content with others. The information you provide when using these tools is subject to the third parties’ privacy policies.
Cookies are small files of information that are stored on your computer's hard drive by your Web browser. The cookies we use do not contain any personal information. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. In order to use all the features of the JMKAC website, we recommend that you accept cookies.
JMKAC's policy on the use and disclosure of the information it collects on the JMKAC website and elsewhere
JMKAC uses the personal information you provide to us for internal purposes, such as completing and tracking your transaction, analyzing trends, and collecting statistics. JMKAC may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.
We may share the names and postal addresses we receive from members and donors with other nonprofit organizations. If you do not want to have your information used in this way, you may send an email message containing your name and postal address to firstname.lastname@example.org. We may also share such information with third-party vendors who help us analyze and understand our donor and membership base.
If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities or programs at or related to JMKAC that we believe may be of interest to you, or to alert you about sales or other promotional events at the JMKAC Online Store. If you do not want us to use your email address to contact you for these purposes, you may unsubscribe at any time.
We may combine information you give to us online, in our stores or at the Arts Center or through our catalogs. We may also combine or supplement this information with publicly available information and additional information we receive from or have cross-referenced with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us, to communicate with you about products or events that may be of interest to you, or for other promotional purposes.
Use of Outside Vendors
JMKAC may from time to time retain qualified third-party vendors in order to help us manage the JMKAC website and allow us to better serve our visitors and customers. These may include third-party vendors who assist us by processing registration and ticketing for certain events or courses. We also engage third party vendors to analyze the information we collect on the JMKAC website for marketing or similar purposes. JMKAC requires its vendors to maintain the security of the information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by JMKAC.
The John Michael Kohler Arts Center is a member of the Milwaukee Arts Partners (MAP) consortium. MAP shares a ticketing/marketing database, Tessitura, that enables online ticketing through each organization’s website. The postal information we collect is shared within MAP as well as with other reputable organizations to help them contact consumers for marketing purposes. From time to time, we may make the mailing addresses of those who access our website available to MAP organizations or other reputable performing arts organizations for the purposes of one-time-only mailings. The John Michael Kohler Arts Center does not rent, trade or sell email addresses within MAP or to outside organizations.
JMKAC secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. If you prefer, you may also place a JMKAC Store order by phone at 920-458-6144. You may also gift a membership, or make a donation over the phone.
It is important for you to protect yourself against unauthorized access to your password and to your computer.
Be sure to use a known and trusted secure connection and to log off when finished using a shared computer. Notwithstanding our commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
Please be advised that when placing an online order through the JMKAC Online Store, your personal data will be protected in accordance with United States law but may not be at the same level of protection as is legally required in the European Union.
Last update: April 12, 2016